Skip to main content
Trust Center

Security & Trust

InboxWatch processes email metadata for security analysis. Here's exactly how we protect your data.

0 emails read
AES-256 encryption
SOC 2 aligned
Architecture

Security Architecture

We never see email content. Only metadata: headers, rules, settings, sign-in logs.

Data Flow

Your Account
OAuth (read-only)
Scan Engine
Encrypted Storage
You

What We Access

  • Email headers (From, To, Date)
  • Forwarding rules
  • OAuth app permissions
  • Sign-in activity logs
  • Mailbox settings
  • DKIM/SPF/DMARC records

What We Never Access

  • Email body/content
  • Attachments
  • Contacts
  • Calendar content (only metadata)
  • Passwords
  • Drive file content
Encryption

Encryption & Data Protection

Multiple layers of protection for your data at every stage.

In Transit

TLS 1.2+ for all connections between your browser, our servers, and third-party APIs.

At Rest

AES-256-GCM encryption for OAuth tokens. PostgreSQL with encrypted connections.

Access Control

Role-based access with audit logging for all security-relevant actions.

Infrastructure

US-based PostgreSQL (Neon), Vercel Edge Network. No self-hosted servers.

Authentication

Authentication & Authorization

Industry-standard authentication with defense-in-depth session management.

Security Controls

  • OAuth 2.0 with official Google and Microsoft libraries
  • JWT sessions with 48-hour expiry
  • CSRF protection with __Host- prefix cookies
  • Content Security Policy with per-request nonces
  • Rate limiting on all endpoints
Compliance

Compliance & Standards

Our security practices align with leading industry frameworks.

GDPR

Data minimization, right to deletion, data portability. We collect only metadata necessary for security analysis.

Trust Services Criteria

Access controls, encryption, audit logging, continuous monitoring. Architecture follows SOC 2 Trust Services Criteria principles.

Healthcare Ready

Metadata-only access and encrypted storage support healthcare security requirements. Contact us for details.

OWASP Top 10

Protected against injection, XSS, CSRF, broken authentication. Parameterized queries via Prisma ORM.

Retention

Data Retention

We retain data only as long as necessary and automatically purge expired records.

Data TypeRetentionDeletion
Scan results14 daysAuto-purged
AI analysis14 daysAuto-purged
Audit logs90 daysAuto-purged
Account dataUntil deletionOn request
OAuth tokensUntil revokedImmediate on disconnect
Incident Response

Incident Response

Defined processes for handling security events and vulnerability reports.

24-Hour Acknowledgment

All security reports acknowledged within 24 hours of receipt.

Vulnerability Disclosure

Report vulnerabilities to

nicholas@inboxwatch.ai

Responsible Disclosure

We follow responsible disclosure and will coordinate fixes before public disclosure.

Third Parties

Third-Party Services

We share data only with the following services, strictly for operating InboxWatch.

ServicePurposeData Shared
Neon (PostgreSQL)DatabaseEncrypted scan data
VercelHostingRequest routing
StripeBillingEmail, plan info
ResendEmailNotification emails
PusherReal-timeWebSocket events

Have security questions?

Our team is available to discuss security requirements, complete vendor questionnaires, or provide additional documentation for your compliance review.